
In light of the current Coronavirus (Covid-19) pandemic, please find below some useful information including contacts for local support services & advice.
Coronavirus eBulletins
Coronavirus eBulletin: Update from the CA & LEP for 17 April 2020
Emergency Food – Leeds City Council
Otley Businesses home delivery services
https://www.otleybid.co.uk/covid-19-otley-open-for-business/
Leeds City Council
Corona virus helpline – 0113 3781877 9am-5pm
Leeds City Council – Useful Contact Numbers – https://www.leeds.gov.uk/contact-numbers
Leeds City Council – Coronavirus – help for people and communities – https://www.leeds.gov.uk/coronavirus
Housing Leeds – Essential Service Delivery During Covid 19
Updated Arrangements for Cemeteries and Crematoria Services
Updated arrangements put in place for cemeteries and crematoria services
Otley Town Council Response
Grants Available
The government has published a further document about the grants available and I attach a link below that you may find useful.
Key Website Links for Up to Date Guidelines
Government Website
https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response
Metro Transport Updates
COVID 19 – Advice Note To LRF Strategic Co-Ordination Group Public Transport Provision – Status as at 31 March 2020
Travel Information
Updated daily on the following link
https://wymetro.com/plan-a-journey/travel-news/bus-travel- alerts/service-updates/
Rail
A reduced service mostly hourly on all routes
Currently carrying 10% of normal weekday passengers
Bus
A reduced service mostly hourly on Key Worker Bus Network
A limited school bus service is in operation to the sites in operation. Currently carrying 15% of normal weekday passengers
Key Worker Bus Network
This is broadly the core bus routes which is enabling key workers who habitually used public transport to get to work. The services may be adapted to meet key worker journey to work patterns during the emergency by reference to the Combined Authority in the first instance.
Serving new Key Worker Travel Needs (Nightingale Hospital etc) – the Combined Authority is able to co-ordinate the provision of additional bus transport.
Financial Advice
Money Problems?
Covid 19 will have reduced the income of many Otley residents of working age and continues to have an impact. If you have been affected there are plenty of advice services to support you in dealing with debts and unpaid bills which may have built up.
Don’t let debts build up; it will just get harder to manage.
Contact Leeds City Council on 0113 378 1877 to find out where to get correct advice, www.leeds.gov.uk/Coronavirus
Leeds Money information Centre website www.leeds.gov.uk/mic details how to access free, confidential advice and support for: debt and money , benefits and universal credit, emergency food, low cost loans, reducing utility bills.
Leeds City Council’s Welfare Rights Unit on 0113 376 0452 or email; [email protected] gives you advice and support on a whole range of welfare benefits.
Citizens Advice Bureau deals with any problems on 0344 411 1444. www.citizensadvice.org.uk For Leeds office, call 0113 223 4400 for advice or 0800 144 8444 for the Help to Claim team.
Stepchange Debt Charity gives free, impartial debt advice over the phone or online.
www.stepchange.org.uk 0800 138 1111
Debt Advice Foundation is a national debt advice and education charity offering free, confidential support to anyone worried about debt. www.debtadvicefoundation.org 0800 622 61 51
If you’re self-employed contact Business Debtline (BDL) www.businessdebtline.org.uk
0800 197 6026 Monday to Friday 9am-8pm
Leeds Money Information Centre Link
Otley Coronavirus Support
Otley Action
Otley Action are still open for business however all groups / events / trips have been cancelled. The staff are still working and they are offering support to anyone over the age of 60 in the LS21 area. They are encouraging people to get in touch if they need support with anything for example, picking up prescriptions, shopping etc. If it is something they can’t help with, they would endeavour to signpost to somewhere that could.
Woolpack Studio
They are compiling a list of people and their contact details who are up for helping those who need it eg shopping, errands, lifts etc http://www.woolpackstudio.co.uk 07887553255 [email protected]
Otley Businesses
Businesses would like people to continue to support their local shops and many such as Patisserie Viennoise and Bondgate Bakery have said that they will deliver locally for free should people not be able to visit their shops. Like Nana Did are also looking for volunteers to set up delivery service. Any other businesses offering delivery services please email the details to [email protected]
Otley Courthouse
For latest updates click https://otleycourthouse.org.uk/
Following official government advice issued on Monday 16th March, which stipulates that people should avoid public buildings, including theatre the Courthouse have cancelled all programmed events from 17th March until the end of April 2020.

