This website is run by Otley Town Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some images don’t have a text equivalent
  • We have approximately 400 pdfs from 23rd September 2018 to 19th March 2021 that we know pass many accessibility tests but some tests require manual checking such as logical structure. If you have any issues regarding any documents or wish to obtain them in a different format please get in touch with the Otley Town Council admin team.
  • agendas for committee meetings must be signed and therefore we are only currently able to add these in a pdf format. We are looking into ways we can add these in a more accessible format whilst maintaining the integrity of the authorising signature which is a legal requirement
  • some images with text need to be re-sized
  • some forms on the site are not consistent in terms of data input
  • some third party or printed documents are not in a format we can amend to make them accessible at the present time. We are continually working on improving these areas.

What to do if you can’t access parts of this website

If you need information on this website in a different format you can use the contact details below:

We’ll consider your request and get back to you in 5 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Otley Town Council, Unit 11, Orchard Gate, Otley, LS21 3NX

[email protected]

01943 466335

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Our office has an audio induction loop.

Technical information about this website’s accessibility

Otley Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non- accessible content

The content listed below is non-accessible for the following reasons.

  • some images don’t have a text equivalent
  • some pdf’s are accessible to screen readers
  • some images with text need to be re-sized
  • some forms on the site are not consistent in terms of data input

Content that’s not within the scope of the accessibility regulations

The accessibility regulations do not require us to fix PDF’s or other documents published before 23 September 2018 if they are not essential to providing our services.

We will however endeavour to update older PDF’s and any new PDF’s or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

We are working on fixing the issues identified in our accessibility test report.

Preparation of this accessibility statement

This statement was prepared on 17 September 2020. It was last reviewed on 17 September.

This website was last tested on 1 July 2020. The test was carried out by On- Screen.