One Stops are run by Leeds City Council and their customer service officers can help with enquiries about council tax bills and benefits, housing tenancy issues, benefits for people on a low income, help for older people, disabled people, children and families, and more.
You can also report hate incidents here rather than at a police station e.g. abuse on the grounds of your disability, faith, sexual identity, transgender or race. We work with West Yorkshire Police, Stop Hate UK, and Yorkshire MESMAC (sexual health organisation) to help identify where these incidents occur.
Otley One Stop Shop Opening Times & Location